Desktop Support Specialist Job at EmergencyMD, Reston, VA

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  • EmergencyMD
  • Reston, VA

Job Description

Evolver is seeking a Tier II Team Lead to oversee a remote after-hours service desk for USDA customers, coordinating a distributed team, handling escalations, and ensuring SLA compliance. The role requires strong IT support background, leadership experience, and ability to work independently from home across evening, overnight, and weekend shifts; familiarity with Windows, O365, AD, VPN, Citrix, MS Teams/ WebEx is essential. #J-18808-Ljbffr

Job Tags

Remote work, Weekend work, Afternoon shift

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