Job Description
Explore opportunities with Holston Medical Group, part of the Optum family of
businesses. Holston Medical Group combines the personal feel of a
community-based practice with the strength, resources and career opportunities
of a leading national health care organization. As a multispecialty clinic
offering care across northeast Tennessee and southwest Virginia, our teams
deliver high‑quality, value‑based care that exceeds expectations while making
care easier, more affordable and more accessible. Join us and discover the
meaning behind Caring. Connecting. Growing together.
Pay Range: $17.37 - $26.36
General Summary:
The Office Nurse is responsible for providing quality, compassionate patient
care in the clinic setting consistent with Holston Medical Group’s quality
practice standards, polices, procedures and customer service expectations. As a
member of the clinical staff, the Office Nurse will proactively participate in
identifying the needs of the patients and will implement methodology as directed
to improve both patient clinical experience and care. Duties include but are not
limited to: taking vital signs, data collection with both written and electronic
documentation, and medication administration. The Office Nurse is also one of
the patient’s primary sources of Health Education in the Patient-Centered
Medical Home Health Care Delivery Model.
Main Responsibilities:
- Use patient first values in assisting patients with needs
- Greet patients with compassion and a friendly face
- Accurately assess and record patient vital signs in electronic database
- Prepare patients for examinations
- Serve as a Health Educator as directed in the Patient-Centered Medical Home
Health Care Delivery Model
* Obtain prior authorizations and pre-certifications as needed for patients
having procedures or tests
- Dispose of contaminated supplies/used items
- Sterilize medical instruments as needed
- Ensure that exam rooms are clean and stocked for patient use
- Maintain both supplies and equipment, proactively work with co-workers to
stock
- Attend nurse meetings and other educational opportunities
- May be moved to other offices upon request based upon the business need of
Holston Medical Group on an occasional basis
- Pick up vaccines and other medications as needed
- Mail normal labs to patients and call patients with abnormal labs
- Perform customer service checks on patients every 10 minutes
- Change sharps container and biohazard trash
- Ensure to follow policies and procedures set by Holston Medical Group
- Maintain communication with providers to ensure that patents needs are taken
care of
* Communicate all office issues with the Nurse Manager and Regional Operations
Manager
* Ensure that equipment is in operating order (crash cart, defibrillator,
autoclave, etc.)
- Mentor new nursing staff and orient to the office
- Ensure that the Health Department records are maintained for the vaccinations
for children
- Maintain clinical area to meet site visit standards
- Maintain strict confidentiality in all matters relating to personnel and
patient PHI (Protected Health Information)
- Enroll patients in myHMG as directed
- Direct Colon Screening
Education/Experience/Knowledge:
- High School diploma or equivalent required
- LPN license or MA certification by the state in which employed
- 0 -2 years LPN/MA experience
- CPR certified
- Must possess excellent communication skills
- Ability to work in a team environment and collaborate with others
Key Competencies:
- Compassion
- Customer Focus
- Ethics and Values
- Learning on the Fly
- Functional/Technical Skills
- Problem Solving
- Informing
Physical/Mental Demands:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Essential:
Communication with others to exchange or express information and ideas. Ability
to receive detailed information through oral communication, and to make fine
distinctions in sounds. Determine the accuracy, neatness, thoroughness of the
work assigned and perceive general observations. Remaining upright on the feet,
particularly 75% of the time. Moving about on foot to accomplish tasks. Bending
body downward and forward by bending spine at the waist and/ or by bending leg
and spine. Extending the hands and arms in any direction. Exerting force upon an
object so that an object moves away/toward the force. Picking, pinching, typing
or otherwise working, primarily with fingers. Applying pressure to an object
with the fingers and palm. Perform a variety of duties, often changing from one
task to another of a different nature. Perform with frequent interruptions and/
or distractions. Make appropriate job decisions following standard office
policies and past precedents. Adjust priorities quickly as circumstances
dictate. Ability to establish and maintain cooperative working relationships
with co-workers and the public. Ability to interact appropriately with
colleagues and patients for different purposes and different context.
Marginal:
Must be able to remain in a stationary position at least 25% of the time. Medium
work that includes moving objects up to 50 pounds occasionally. Perceiving
attributes of objects, such as size, shape, temperature, or texture by touching
with skin, particularly that of fingertips. Work independently and identify
potentially more effective methods of work operations. Observing an area that
can be seen up and down or to right or left while eyes are fixed on a given
point. Ability to identify and distinguish colors.
Disclaimer:
The above statements are intended to describe the general nature and level of
work being performed by people assigned to this classification. They are not
intended to be construed as an exhaustive list of all responsibilities, duties
and skills required of personnel so classified. Management reserves the right to
revise the job or to require that other or different tasks be performed as
assigned.
All job requirements are subject to possible revision to reflect changes in the
position requirements or to reasonably accommodate individuals with
disabilities.
Job Tags
Full time, Work at office